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The following fees may be charged in relation to credit processing services:

Discount Rate: “Discount Rate” shall mean a percentage of the total sales submitted to Bank for processing. The Visa, Mastercard, American Express, Discover and PayPal Discount Rate listed in the Merchant Application & Agreement applies to “Qualified Transactions” (American Express – “Tier 1”) only. If the version of the application lists a Credit Card Discount Rate (for Visa, Mastercard, American Express, Discover and PayPal) the rate shall apply to Qualified Credit Card (American Express – “Tier 1”) transactions. If the Agreement lists a Check Card Discount Rate, it will apply solely to Qualified Check Card transactions. If the Agreement lists a Credit/Check Discount Rate, the rate would apply to Qualified Transactions for both Credit Cards and Check Cards.

Qualified transactions are those in which an authorization was obtained electronically, the transaction was settled within the appropriate time frame, and the transaction meets all other requirements imposed by the bank card brands. Other transactions are categorized as “Mid-Qualified” or “Non-Qualified" transactions. Mid-Qualified transactions include but are not limited to those transactions where the card is affiliated with a special issuer program or did not meet requirements imposed by the bank card brands. Non-Qualified transactions include but are not limited to those transactions where the authorization was obtained by calling a voice authorization or Voice Recognition Unit (VRU) authorization number, the card is affiliated with a special issuer program, the transaction was not settled in the appropriate time frame, or the transaction did not meet the requirements imposed by the bank card brands. These “Mid-Qualified” or “Non-Qualified” transactions may be subject to increased fees and/or Discount Rate as determined by Bank.

For merchants priced on Billback pricing, their non-qualified transactions will be charged their Discount Rate, a Billback amount, and may incur an additional surcharge. The Billback amount is equal to the transaction amount multiplied by the differential between the interchange rate at which the transaction was settled and that of the Target Level.

For merchants priced on Interchange Pass Through with a surcharge, the non-qualified transactions will be charged the Target Level interchange rate, the differential between the interchange rate at which the transaction was settled and that of the Target Level, the Processing Fee, and may incur an additional surcharge.

Also, if you are a mail order telephone order or e-commerce MERCHANT, the bank card brands/organizations require additional data elements to be submitted as a part of the transaction record in order for the transactions to qualify for the lowest possible discount rate. Failure to submit the additional data elements or to meet all other requirements imposed by the bank card brands/organizations will result in the payment of a higher discount rate.

  • Credit Dues/Assessment-VS (charged on settled Credit transactions)
  • Check Card Dues/Assessment-VS (charged on settled Check Card transactions)
  • Acquirer Processor Fee Credit-VS (charged on every U.S. issued card authorization)
  • Acquirer Processor Fee Check-VS (charged on every U.S. issued card authorization)
  • Acquirer Processor Fee Credit Intl-VS (charged on every International issued card authorization)
  • Acquirer Processor Fee Check Intl-VS (charged on every International issued card authorization)
  • Primary Account Number Status Check-VS (PAN STATUS CHECK-VS) (charged on every domestic credit card holder account status check)
  • Primary Account Number Status Check-VS Debit (PAN STATUS CHECK-VS DB) (charged on every domestic check card holder account status check)
  • Primary Account Number Status Check-VS International (PAN STATUS CHECK-VS INTL) (charged on every foreign card holder account status check)
  • Non-Settle Fee for VS (MISUSE OF AUTH FEE-VS) (charged on approved authorizations not settled within 10 days of authorization)
  • Transaction Integrity Fee for VS (TIF FOR VS TRAN) (charged on credit, check card, or prepaid card transactions that do not meet CPS qualifications)
  • Zero Floor Limit VS (charged on settled transactions that cannot be matched to previously approved authorizations)
  • Cross Border Fee-VS (charged on foreign settled transactions)
  • International Assessment Fee for VS (INTL SERVICE FEE-VS) (charged on foreign settled transactions)
  • Fixed Acquirer Network Fees for VS-Card Present (NETWORK FEE CP-VS)
  • Fixed Acquirer Network Fees for VS-Card Not Present (NETWORK FEE CNP-VS)
  • Base II System File Transmission Fee for VS (TRANSMISSION FEE-VS) (charged on every settled transaction)
  • Zero Amount Fee-VS (ZERO AMT FEE-VS) (charged on each authorization for $0)
  • Excessive Authorization Declines VS (XAUTH DCL-VS) (charged on declined transaction resubmissions for the 16th & subsequent reattempts in a 30-day period)
  • Excessive Authorization Declines VS International (XAUTH DCL-VS INTL) (charged on declined transaction resubmissions for the 16th & subsequent reattempts in a 30-day period on an international issued card)
  • Fallback Fee VS (FALLBACK FEE VS) - Charged per fallback where a merchant exceeds monthly threshold of 10%.
  • Repeat Authorization Decline Fee VS (STOP PYMT AUTH FEE VS) (charged per transaction following three previous declines by the same stop instruction).
  • Connectivity MC (CONNECTIVITY MC) (charged per settled transaction)
  • Credit Dues/Assessment Fee-MC (charged on settled Credit transactions < $1,000)
  • Dues/Assessment Fee >=$1K-MC (charged on settled Credit transactions > $1,000)
  • Check Dues/Assessment Fee –MC (charged on settled Check Card transactions)
  • Network Acquirer Brand Usage Fee or NABU / Safety Net for MC (NTWK ACCESS AUTH FEE/SAFETY NET-MC) (charged on every authorization)
  • Processing Integrity Fee-Preauthorization (PREAUTH-MC) (charged per authorization not cleared or reversed within thirty calendar days for pre-authorizations)
  • Processing Integrity Fee-Undefined Authorization (UNDEF AUTH-MC) (charged per authorization not cleared within seven calendar days for undefined authorizations)
  • Processing Integrity Fee-Final Authorization (FNL AUTH-MC) (charged per final authorization not cleared within seven calendar days and/or cleared within seven days but the clearing amount differs from the authorization amount)
  • Processing Integrity Fee-Final Authorization-Minimum (FNL AUTH MIN-MC) (charged per final authorization not cleared within seven calendar days and/or cleared within seven days but the clearing amount differs from the authorization amount)
  • Global Acquiring Program Fee for MC (GLOBAL ACQUIRER FEE-MC) (charged on foreign settled transactions)
  • Cross Border Fee for MC (US CROSS BORDER FEE-MC) (charged on foreign settled transactions)
  • License Volume Fee for MC (LICENSE VOLUME FEE-MC) (charged monthly)
  • Digital Enablement Fee MC (charged on card not present transactions)
  • Address Verification System Fee-Card Not Present for MC (AVS FEE CNP-MC) (charged on each MC card not present AVS attempt)
  • Account Status Inquiry Service-Interregional (ACCT STATUS INQ SVC-INTER-MC) (charged on each authorization for $0)
  • Account Status Inquiry Service-Intraregional (ACCT STATUS INQ SVC-INTRA-MC) (charged on each authorization for $0)
  • Merchant Location Fee for MC (MER LOC FEE-MC) (charged monthly)
  • Excessive Authorization Attempts (EXCESSIVE AUTH ATTEMPTS-MC) (charged per authorization after 20 previously issuer declined attempts on the same account number in a 24 hour period)
  • Acquirer Interchange Compliance Downgrade Fee-MC (INT COMP DWNGRD-MC) (charged on each downgraded transaction)
  • Acquirer Transaction Fee-Quantity based 3D Secure Mastercard Identity Check (3DS VOL FEE-MC) (charged on settled transactions that uses 3D Secure Identity Check)
  • Nominal Amount Authorization MC (NOM AMT AUTH-MC) (charged on card not present approved nominal amount authorizations with a subsequent reversal for transactions under $1.00)
  • Dues/Assessments Fee DS (charged on settled transactions)
  • Data Usage Fee-DS (charged on every settled transaction)
  • International Processing Fee for DS (INTL PROCESSING FEE-DS) (charged on foreign settled transactions)
  • International Service Fee for DS (INTL FEE-DS) (charged on foreign settled transactions)
  • Program Integrity Fee for DS (PRG INTEGRITY FEE DS) (charged on settled transactions qualifying for Base Submission Level)
  • Assessment fee for AX (ASSESSMENT FEE-AX) (charged on settled transactions)
  • Inbound Fee for AX (INBOUND AX VOL) (charged on foreign settled transactions)
  • Data Quality Fee for AX (DATA QLT AX VOL) (charged on settled transactions that do not meet data quality standards)
  • Non-Compliance Fee for AX (NON COMP AX VOL) (charged on settled transactions that do not comply with technical specifications)
  • Non-Swiped Transaction Fee for AX (NONSWIPE AX VOL) (charged on non-swiped settled transactions)
  • Non-Swiped Application-initiated Transaction Fee (NONSWIPE APP INT AX VOL) (charged on digital wallet settled transactions)
  • Category 1 Decline VS (CAT1 DCL VS)  (charged on re-attempted authorizations, after the first category 1 decline is received).
  • Category 1 Decline International VS (CAT1 DCL VS INTL) (charged on re-attempted authorizations, after the first category 1 decline is received on a foreign card).
  • Manual Cash Switch VS (MNL CSH SWTCH VS)  (charged on each cash disbursement transaction)
  • Installment Program Fee A MC (INSTLL-A FEE MC) (charged on every settled Installment Program A transaction)
  • Installment Program Fee B MC (INSTLL-B FEE MC) (charged on every settled Installment Program B transaction)
  • Credential Continuity Program MC (CCP FEE MC) (charged on all non-swiped recurring payment transactions made with outdated payment credentials)
  • TPE Advice Code MC (TPE ADV CODE MC) (charged on all authorization requests when declined with for do not try again, card is closed or is fraudulent, or cardholder cancelled agreement, do not reattempt).
  • (DELINE CODE MC) (charged on all non-swiped sales, when the decline reason states updated credentials required, or do not try again)
  • Account Verification Fee DS (ACCT VERF FEE DS) (charged on all account verification requests)
  • Address Verification for DS Transaction (AVS FOR DS TRAN) (charged on all AVS attempts)
  • Digital Investment Fee DS (DGT INV FEE DS) (charged on the gross amount of non-swiped card sales)
  • Acquirer Transaction Fee AX (ACQ TRANS FEE AX) (charged on every settled Credit sale)
  • Address Verification for VS Transaction (AVS FOR VS TRAN) (charged on all AVS attempts)

These fees are passed along to MERCHANT and may include an additional surcharge to cover bank sponsorship fees, bank reconciliation costs and other expenses associated with transaction processing.

  • “Transaction Fee” shall mean the fee charged on each specified settled transaction.
  • “Authorization Fee” shall mean the fee charged on each transaction attempted whether approved or declined and whether or not the sale was actually charged.
  • "Batch Settlement Fee" may be charged on all batch settlements.
  • “Account Minimum Fee” may be charged, and if so, applies to Visa, MasterCard, Discover, & American Express transactions only.
  • “Annual Membership Fee” may be charged.
  • “Address Verification Service Fee” (AVS) may be charged on transactions for all Card Brands on which the AVS service is utilized.
  • “Monthly Maintenance Fee” may be charged for general account maintenance and online statement preparation.
  • “Network Inquiry Fee” may be charged, at the same rate as the applicable authorization or transaction fee, for any non-card specific or non-card identifiable transmission to the host.
  • Additionally, the following fees may be charged: Monthly Statement Fee, Terminal Service Fee, Internet Service Fee, Monthly Report Fee, Monthly Service Charge, Monthly Access Fee, Stored Value Monthly Fee, Help Desk Fee, and Private Label Auth Fee.
  • Additional fees are charged for use of Wireless terminals. These fees include “Wireless Transaction Surcharge”, “Wireless Activation/Reactivation Fee”, and “Wireless Comm Monthly Fee”, and are outlined in the Merchant Application & Agreement, if applicable. The services included and associated fees are outlined in the Merchant Application & Agreement, if applicable. Wireless “Monthly Access Fee” includes 1MB of wireless data per wireless SIM card. Data utilized in excess of the 1MB allowance on an individual SIM card in a given month may be charged at the rate of $3.00 per MB. Limits on monthly maximum data may be set for individual SIMs at BANK’s discretion. Using wireless service for application downloads could result in overage fees and/or SIM deactivation due to reaching the maximum data limit.
  • Next Day Funding Program may be charged a Rate and/or Fee as outlined in the Merchant Application & Agreement.
  • COMPLIANCE RELATED FEES: MERCHANT agrees to comply with all security standards and guidelines that may be published from time to time by any card brand or organization, including, without limitation, the Payment Card Industry Data Security Standards (“PCIDSS”), the Visa Cardholder Information Security Program (“CISP”) the MasterCard Site Data Protection program (“SDP”), the Discover-Security Requirements and the American Express® Data Security Operating Policy - United States (“DSOP”) (collectively, the “Security Guidelines”).
  • “Regulatory Product Fee” will be charged in regards to application changes, MERCHANT notifications and other requirements resulting from changes in rules, regulations, or operating procedures, or any additional requirement imposed by any federal or state governmental agency or regulatory authority.
  • "PCI Fee” may be charged in association with a PCI DSS compliance program which Bank may make available through a third-party. Bank shall have the right to charge an annual or monthly PCI fee whether or not MERCHANT participates in the program.
  • “Non-Compliance Fee” may be charged on a frequency to be determined by Bank if MERCHANT fails to provide certification of PCI compliance, and maintain an annual certificate of compliance.
  • NON-RECURRING FEES: MERCHANT further understands that Bank will assess Non-Recurring Fees when applicable, as set forth in this paragraph. Bank will assess MERCHANT a fee as well as administrative costs as determined by Bank for each chargeback through ACH, including but not limited to the following: “Retrieval Fee” (per item), “Chargeback Fee” (per item), “ACH Fee” (per item), and “ACH Reject Fee” (per item). Additionally, MERCHANT shall be responsible for other fees including a “Voice Authorization Fee” (per request).
  • “Early Termination Fees” may be charged, by service, as outlined in the Merchant Application & Agreement, and the Term; Termination section of the Merchant Processing Terms & Conditions, if applicable.*
  • MERCHANT understands and agrees that Bank reserves the right to assess any associated fees not previously specified in the "Fees Section" of the Merchant Application & Agreement that are billed to Bank as a result of the device(s) or software used by MERCHANT communicating with any third party host.
  • ADDITIONAL SERVICES: MERCHANT should also review the Merchant Application & Agreement and Merchant Processing Terms & Conditions for fees charged for additional services utilized by MERCHANT, including but not limited to Debit, SecurChex, FirstPay.net, 1stPayMobile, 1stPayPOS and FirstAdvantage Gift/Loyalty.

 

*[ARKANSAS MERCHANTS - early termination fee is fifty dollars ($50.00)].

POS RELATED FEES: Equipment supplies provided shall consist of (i) replacement of printer receipt paper and (ii) replacement of receipt printer ribbons only. Supplies provided are intended for use with Bank processing services only and Bank reserves the right to limit quantities based upon MERCHANT transaction history.

POS Terminal replacement services shall consist of replacement or repair, at Bank's option, of MERCHANT's processing equipment (terminal, printer, pinpad or check reader.) Bank will perform this service if (i) MERCHANT has honored and paid all amounts owed to Bank including, but not limited to, all amounts owed for Chargebacks and ACH rejects, (ii) the equipment has been verified to be in working order with Bank (verification of this shall occur by MERCHANT submitting a transaction to Bank using the equipment that is being requested to be replaced). Bank, at its option, may use refurbished equipment for replacement and at Bank's sole discretion may substitute comparable equipment. Bank shall charge a shipping fee of not less than seven dollars and twenty-five cents ($7.25) plus applicable tax for each supply request. Additional fees will apply to orders above the standard quantities established by Bank. Bank shall charge a fee not less than seventy-five dollars ($75.00) for shipping and handling on equipment exchanges or swaps and a fee not less than one-hundred seventy-five dollars ($175.00) for all premium equipment, including but not limited to, all wireless equipment and select check imagers. MERCHANT is required to return all defective equipment replaced by Bank to Bank. Bank may assess a restocking fee of not less than fifty dollars ($50.00) on all returned equipment. If equipment is not returned, Bank, at its sole discretion, may assess a fee of not less than five-hundred dollars ($500.00) for each piece of equipment not returned and a fee of not less than nine-hundred fifty dollars ($950.00) for each piece of premium equipment not returned, including but not limited to, all wireless equipment and select check imagers. Bank reserves the right to assess a fee, to be determined by Bank, for equipment upgrades when compatible equipment is not available or when MERCHANT’s existing equipment is obsolete or no longer supported by Bank.

POS Terminals may be made available for use by MERCHANT free of charge ("complimentary equipment"), at Bank's option. MERCHANT is required to return all complimentary equipment at the termination of the processing agreement with Bank. Failure to return the complimentary equipment may result in Bank assessing a fee of not less than five-hundred dollars ($500.00) for each piece of equipment not returned and a fee of not less than nine-hundred fifty dollars ($950.00) for each piece of premium equipment not returned, including but not limited to wireless equipment and check imagers.

 

Bank shall have the right to adjust charges as necessary to offset any direct or indirect cost to Bank associated with providing services hereunder including, but not limited to, costs associated with collection and administration of chargebacks, fees charged by Visa, Mastercard, American Express, or Discover fees charged by other providers in processing, increases in the cost of living index or changes in rules, regulations, or operating procedures of Visa, Mastercard, American Express and Discover or other applicable bank card brand/organization, charges for changes to merchant accounts or information, adjustments in foreign exchange rates, or any additional requirement imposed by any federal or state governmental agency or regulatory authority, or due to any increases in communication costs charged to Bank by common carriers. Such charges shall, without prior notice, become effective as of the date of change. Upon any request from MERCHANT for copies of file information, account research, or other information, Bank may charge fees for such services, including per hour fees as determined by Bank. Without limiting the foregoing, Bank shall have the absolute and unconditional right to introduce new fees and increase Discount Rates, Transaction Fees, Authorization Fees, Per Item Fees, Statement Fees, Access Fees, Monthly Minimums, DF&A and any other fees for any reason when deemed appropriate in Bank’s sole discretion. Said changes will be available thirty days prior to the implementation at www.firstview.net.